Guestify Privacy Policy

Last updated: 07/05/2025

This privacy policy describes how Guestify processes personal data in compliance with EU Regulation 2016/679 (GDPR).

1. Data Controller

The data controller is:

[Company/Individual Name]
Email: [Contact email, e.g. info@guestify.com]

2. Types of Data Collected

When using Guestify, we may collect the following types of data:

User-provided data (host):

  • First and last name
  • Email
  • Property or apartment name
  • Custom content (rules, guides, extra services)
  • Payment data

Automatically collected data:

  • Technical data (IP, browser type, device, access time)
  • Platform usage statistics

Guests are not required to register: access data via QR or link is not tracked or associated with personal data.

3. Processing Purposes

Data is processed for the following purposes:

  • Provision of Guestify service
  • Subscription and payment management
  • Account or platform-related communications
  • Service analysis and improvement (in aggregated and anonymous form)
  • Legal and fiscal obligations

4. Legal Basis for Processing

Processing is lawful because:

  • Necessary for contract execution (Art. 6.1.b GDPR)
  • Necessary to fulfill legal obligations (Art. 6.1.c GDPR)
  • Based on consent for optional activities (e.g., newsletter, if applicable)

5. Data Retention

Personal data will be retained for the duration of the subscription and for an additional 12 months after service termination, except for longer legal obligations (e.g., fiscal).

Technical and statistical data may be retained in aggregated form for analysis purposes.

6. Third-Party Communication

Data will not be sold to third parties for commercial purposes.

Data may be communicated to third parties only if necessary for service provision, such as:

  • Web infrastructure providers (hosting, cloud)
  • Online payment systems (e.g., Stripe, PayPal)
  • Authorized internal collaborators

In any case, these parties will be bound by contracts ensuring GDPR compliance.

7. User Rights

You have the right, at any time, to:

  • Access your data
  • Request rectification or deletion
  • Limit or object to processing
  • Request data portability
  • Withdraw consent (if applicable)
  • File a complaint with the supervisory authority (Data Protection Authority)

To exercise these rights, you can write to [insert controller's email].

8. Cookies and Similar Technologies

Guestify uses technical cookies and, with consent, analytics cookies to improve user experience. For more details, please see our [Cookie Policy].

9. Security

We implement appropriate technical and organizational measures to protect data from unauthorized access, loss, or unwanted disclosure.